The Shay

Data aggregated from FlyerTalk and various blogs, tallied to give a rough idea of your chances at an upgrade.

5 stays reported, newest first

• Nov 2021FlyerTalk

  Upgrade

  None

  Room

  King room with view (Guest of Honor) → King room with view

  Poor soundproofing: road and truck noise from 6am, footsteps above, heavy doors with no soft-close. Breakfast looked to cover $25 a person, food only.

  Read the post on FlyerTalk ↗
• Oct 2021FlyerTalk

  Breakfast

  Full: buffet and à la carte

  Pastries, drinks and $11 juices on top of entrees, well over $100 a day, and never billed a cent. Cafe staff bent over backwards.

  Read the post on FlyerTalk ↗
• Oct 2021FlyerTalk

  Upgrade

  Suite, offered without asking

  Room

  standard room → King Studio (told it was a suite)

  The suite upgrade looked more like a King Studio, but they were out most of the time. Still a great stay, with gorgeous finishes.

  Read the post on FlyerTalk ↗
• Globalist · Oct 2021FlyerTalk

  Status

  Globalist

  Upgrade

  Suite, offered without asking

  Room

  standard King (20k points) → premium patio suite

  Upgraded the same day. Service still felt tentative in the soft opening and the cashless setup made tipping awkward, but staff were good overall.

  Read the post on FlyerTalk ↗
• FlyerTalk

  Upgrade

  Suite, offered without asking

  Room

  standard room → King Suite (small, non-balcony, train-track side)

  Late checkout

  Honoured

  Train noise was audible but didn't disrupt sleep. Strong shower, comfy bed, 4pm checkout offered, and breakfast at etta Cafe ran under $20.

  Read the post on FlyerTalk ↗