Grand Hyatt Hong Kong

Data aggregated from FlyerTalk and various blogs, tallied to give a rough idea of your chances at an upgrade.

8 stays reported, newest first

• Globalist · Dec 2023FlyerTalk

  Status

  Globalist

  Upgrade

  Better view, offered without asking

  Room

  1 King Bed → 1 King Harbour View Room

  Christmas stay booked on a mix of cash and a category-7 certificate. Checked in at 8am.

  Read the post on FlyerTalk ↗
• Globalist · Dec 2022FlyerTalk

  Status

  Globalist

  Room

  Club wing harbourview room

  Lounge

  Given

  No corner deluxe or suite on a New Year's Eve staycation, a first in about twenty stays. Still good, and the lounge crew was great.

  Read the post on FlyerTalk ↗
• Globalist · Jan 2020FlyerTalk

  Status

  Globalist

  Upgrade

  Suite, with a suite upgrade award

  Room

  Grand Suite

  Lounge

  Given

  The kids' twin room also went up to a harbor view on the same floor. Outstanding service, and Grand Club visits at least twice daily.

  Read the post on FlyerTalk ↗
• Globalist · Sep 2011FlyerTalk

  Status

  Globalist

  Upgrade

  Suite, with a suite upgrade award

  Room

  Suite (room 1710)

  Lounge

  Given

  Welcome amenity

  Given

  Harbor view for the week, and a welcome gift of wine, macaroons, pistachios, chocolates, a refilled fruit platter and a coffee machine. Wonderful club staff.

  Read the post on FlyerTalk ↗
• Blog

  Upgrade

  Suite, with a suite upgrade award

  Room

  Standard room (booked direct; standard rates discussed at nearly $450 per night) → Harbor View Suite

  Breakfast

  Buffet only

  Lounge

  Given

  Welcome amenity

  Given

  Using a Diamond confirmed suite upgrade, which the review notes can be applied even to inexpensive corporate rates booked direct (this hotel asks for proof of eligibility for those rates, with standard rates running nearly $450 a night), the reviewer stayed in a harbour-view suite and had club lounge access, where breakfast was plentiful and table ordering was also available. An amenity was already waiting in the suite on arrival, and a letter outlined the club benefits. He praised the excellent club lounge and magnificent harbour views and said he was very happy with the stay and would try to return, while noting the rooms looked aged and could use an update. Status is recorded as unknown because the review uses the legacy Diamond tier name, which has no canonical slug.

  Read the post on Blog ↗
• Blog

  Upgrade

  Specialty suite, with a suite upgrade award

  Room

  Standard room (Points + Cash, 12,500 points + 1,163 HKD / about $150 per night) → Grand Suite (room 1410)

  Breakfast

  Buffet only

  Lounge

  Given

  On a five-night Points and Cash booking at 12,500 points plus about $150 a night, against a standard-room cash rate of about $645 a night, the reviewer used a Diamond suite upgrade to confirm a Grand Suite that retailed for about $1,160 a night, room 1410 on the 14th floor with more than 180-degree harbour views. He had Grand Club access and called the renovated lounge possibly the best of any Hyatt he has visited, with a large breakfast buffet, afternoon sweets and free-flowing Ruinart champagne at the evening reception, and he also took the restaurant buffet breakfast on later mornings with the charges removed at checkout. He called the stay spectacular value and the hotel his go-to in Hong Kong. Status is recorded as unknown because the review uses the legacy Diamond tier name, which has no canonical slug.

  Read the post on Blog ↗
• FlyerTalk

  Upgrade

  Suite, offered without asking

  Room

  Suite

  Late checkout

  Honoured

  Welcome amenity

  Given

  Club-level room first, then a call a few hours later to move to a suite. Checkout stopped at 4pm, but a spare room was offered.

  Read the post on FlyerTalk ↗
• GlobalistFlyerTalk

  Status

  Globalist

  Upgrade

  Suite, with a suite upgrade award

  Room

  Suite

  Breakfast

  Full: buffet and à la carte

  Lounge

  Given

  Late checkout

  Not requested

  Welcome amenity

  Given

  Suite award guaranteed for all four nights, three on points and one on a free-night certificate. Gift of wine, pistachios and refilled fruit.

  Read the post on FlyerTalk ↗