Hyatt Grand Central New York

Data aggregated from FlyerTalk and various blogs, tallied to give a rough idea of your chances at an upgrade.

6 stays reported, newest first

• Globalist · Nov 2021Blog

  Status

  Globalist

  Upgrade

  Higher room category

  Room

  Standard room (cash, $215/night via company booking site) → King bedroom

  A Globalist stayed a week after the hotel reopened in November 2021 on a $215 nightly cash rate, about $501 total, with the $25 destination fee removed for his status. He was upgraded to a king bedroom, but elite recognition otherwise stopped there: there was no club, no daily housekeeping or room service, and the Globalist breakfast benefit was a single coffee, water and a reheated egg-and-bacon sandwich from the lobby Market. Check-in took about 15 minutes with no elite line, his first room had no hot water, a replacement twin room had the same problem, the air conditioning did not cool below about 72 degrees, and rooms showed heavy wear, dust and stains. He said he would not return until the planned replacement hotel opens.

  Read the post on Blog ↗
• GlobalistBlog

  Status

  Globalist

  Upgrade

  None

  Room

  Queen room (cash, $133/night) → Queen room, 24th floor

  Breakfast

  Buffet only

  Lounge

  Given

  A Globalist spent a week at the hotel on a $133 nightly cash rate for a queen room, with the $40 destination fee waived for his status, and was assigned a small 24th-floor room. He expected a standard-suite upgrade but none was offered at check-in and he did not push for one while travelling solo. Globalist benefits were access to the Commodore Study on the 16th floor with drinks and light breakfast items, plus the full restaurant buffet free of charge; the buffet would otherwise have cost $57 including the $45 charge, automatic gratuity and taxes, and he found the selection underwhelming, settling for a bagel and fruit. The $40 fee included a $15 daily Market credit, but Market items were heavily marked up, there was no coffee maker or laundry service, and he described the whole property as tired despite the unbeatable Grand Central location and reasonable price.

  Read the post on Blog ↗
• FlyerTalk

  Upgrade

  Higher room category, offered without asking

  Room

  XL king (23rd floor, renovated)

  Lounge

  Given

  Bigger than the Andaz kings, with a modern bathroom. Much better value than pricier Hyatts nearby, though they wouldn't spend category-6 points on it.

  Read the post on FlyerTalk ↗
• GlobalistFlyerTalk

  Status

  Globalist

  Upgrade

  One-bedroom suite, with a suite upgrade award

  Room

  1-bedroom premium suite (city view)

  Breakfast

  Full: buffet and à la carte

  The 9,000-point upgrade gave a suite that worked for a family with kids. Removing breakfast charges took a manager at checkout.

  Read the post on FlyerTalk ↗
• GlobalistFlyerTalk

  Status

  Globalist

  Upgrade

  None

  Room

  1-bedroom suite (paid) → 1-bedroom suite

  A disgrace for a paid suite: a closet-sized bathroom, ugly furniture, trash in the halls and unsecured elevators. Would never stay again.

  Read the post on FlyerTalk ↗
• GlobalistFlyerTalk

  Status

  Globalist

  Upgrade

  Suite, with a suite upgrade award

  Room

  Executive suite (high floor, corner, room ending 48)

  Breakfast

  Buffet only

  Lounge

  Given

  Felt much smaller than the corner suite shown online, with a tiny bathroom and no real workspace. Would avoid the hotel unless location is key.

  Read the post on FlyerTalk ↗